Shipping policy
Last Updated: March 2, 2025
Store: The Sports Box
Address: 817 S 14th St, Kingsville, TX 78363 (Inside William's Man Shop)
Email: support@thesportsbox.shop
1. SHIPPING CARRIER
We use our own private delivery service to ship all orders. We do not use third-party carriers (USPS, UPS, FedEx).
2. SHIPPING COSTS
We offer FREE Standard Shipping on all orders shipped within the United States. No minimum order required, no hidden fees.
3. HANDLING & DELIVERY TIMES
- Handling time: 1–2 business days (Monday–Friday).
- Delivery time: 6–8 business days after shipment.
- Total delivery estimate: 7–10 business days from order placement.
- Orders placed after 5:00 PM (CST) or on weekends/holidays begin processing the next business day.
4. DELIVERY AREAS
We currently deliver only within the United States. We do not offer international shipping at this time.
5. ORDER TRACKING
You will receive an email with tracking details once your order ships. Tracking activates within 24–48 hours.
6. LOST OR DAMAGED PACKAGES
We are not responsible for packages delivered to incorrect addresses provided by the customer. If your item arrives damaged, contact us immediately with photos and we'll resolve the issue.
7. DELIVERY CONFIRMATION
Our driver may require a signature or confirmation upon delivery depending on the order value. You will be notified in advance.