Refund policy
Last Updated: March 2, 2025
Store: The Sports Box
Address: 817 S 14th St, Kingsville, TX 78363 (Inside William's Man Shop)
Email: support@thesportsbox.shop
1. RETURN WINDOW
You have 90 days from the delivery date to request a return or exchange.
2. RETURN CONDITIONS
Items must be unused, unwashed, in original condition, with all tags, labels, and packaging intact. Proof of purchase is required.
3. REFUND PROCESSING TIME
Once your return is received and inspected, your refund will be issued within a maximum of 7 business days to your original payment method.
4. RESTOCKING FEE
$0.00 — we do not charge any restocking fees.
5. RETURN SHIPPING COST
- Buyer’s choice: You pay return shipping.
- Our error (wrong/damaged item): We provide a prepaid return label.
6. EXCHANGES
You may exchange for another size, color, or item of equal value, subject to availability.
7. HOW TO RETURN
Email us at support@thesportsbox.shop with your order number. We’ll send instructions. Mail the item to:
The Sports Box (Returns Dept.)
817 S 14th St, Kingsville, TX 78363